Collection is from our studio in the Tweed Heads / Coolangatta area — always free of charge. The exact address is confirmed at booking.

Delivery and collection services are also available at an additional cost.

All prices below are one way — the same fee applies for return collection.

• Tweed Heads & surrounds (up to 15km) — $35
• Kingscliff, Cabarita & Pottsville — $40
• Gold Coast (up to 40km) — $55
• Byron Bay & surrounds — $65
• Brisbane & other locations — contact us at hello@elvastudio.com.au

Weekend, after-hours and public holiday deliveries may incur additional fees.

Browse our Hire Sets or À La Carte pieces, then submit an enquiry with your event date and what you’re interested in.
We’ll confirm availability and send you an invoice to secure your booking with a 25% deposit. Once paid, your date is confirmed.

A non-refundable deposit of 25% is required at booking to secure your date.
The remaining balance plus a refundable security bond of 25% are due 7 days before your event.
If you book within 7 days of your event, full payment including bond is required upfront.

Changes must be requested in writing to hello@elvastudio.com.au before final payment and are subject to availability.

For cancellations: 14+ days before your event — full refund of balance paid, deposit is non-refundable. 7–14 days before — deposit non-refundable, no further charges if balance unpaid. Under 7 days — all payments non-refundable.

This policy does not affect your rights under the Australian Consumer Law.

Our standard hire period is 3 days from the day of collection. For example, Monday collection means Wednesday return. Friday collection means Monday return.
Extended hire is available on request and may incur additional fees.
Late returns are charged at 20% of the total hire value per day until items are returned.

A minimum spend of $80 applies to À La Carte selections. Hire Sets have no minimum beyond the set price. Contact us if you’re unsure — we’re happy to help.

Yes — complimentary styling consultancy is included with every booking. Once your hire is confirmed, we work with you via message or photo to help you create a beautiful table.

A refundable bond of 25% of your hire total is charged at final payment, 7 days before your event. It is returned in full within 48 hours of confirmed undamaged return of all pieces.

We understand that accidents can happen.

If any items are returned damaged, broken, stained or missing, the cost of repair or replacement will be deducted from your bond first.

If the cost exceeds the bond amount, we will invoice for the difference.

Replacement costs are charged at current retail replacement value.

The client is responsible for all hired items from the time of collection or delivery until their return to Elva.